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Vendor: Microsoft
Exam Code: 70-685
Exam Name: Pro: Windows 7, Enterprise Desktop Support Technician
QUESTION 161
Drag and Drop Question
A company has client computers that run Windows 7 Enterprise.
Malicious files have caused a client computer to become unresponsive.
You delete the suspicious files. On reboot, the suspicious files reappear.
First, you need to ensure that the malicious files are visible from Windows Explorer. Thereafter, you need to ensure that the malicious files are visible from the command prompt.
Which two actions should you perform in sequence?
(To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.)
Answer:
QUESTION 162
Drag and Drop Question
All client computers on your company network run Windows 7.
After the installation of a third-party defragmentation tool, several employees are unable to start their portable computers in normal or safe modes.
The Original Equipment Manufacturer (OEM) recovery partition is not installed on the computers. The Boot Configuration Database (BCD) has also been corrupted.
Using System Recovery Options, you need to fix the BCD so that the computers can boot.
Which tool should you use?
(To answer, drag the appropriate tool from the list of tools to the correct location in the work area.)
Answer:
QUESTION 163
Drag and Drop Question
All client computers on a company’s network are members of an Active Directory Domain Services domain.
The Finance team uses Remote Desktop to access Windows 7 virtual machines that are hosted on a server that runs Windows Server 2008 Hyper-V.
The team members receive the following error message when they attempt to log on to the virtual machines: “The trust relationship between this workstation and the primary domain failed.”
You discover that the Hyper-V server was recently restored from a backup.
You need to ensure that the team members can log on to the virtual machines.
Which four actions should you perform in sequence on each virtual machine?
(To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.)
Answer:
QUESTION 164
Drag and Drop Question
A company’s environment includes an Active Directory Domain Services (AD DS) domain.
The print server runs Windows Server 2008 R2 and all printers are networked by using TCP/IP.
Only domain users have permissions to access the print server and printers published in AD DS.
A visitor is connected to the network with a computer running windows 7 Professional.
The computer is not joined to the company domain.
The user does not have a domain user account.
You have a copy of the printer drivers on a USB flash drive because the drivers are not included with Windows 7. These drivers have never been installed on the visitor’s computer.
The visitor wants to print to a network printer.
You need to install the printer on the visitor’s computer.
Which two actions should you perform in sequence?
(To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.)
Answer:
QUESTION 165
Drag and Drop Question
A company has client computers that run Windows 7 Enterprise.
Malicious files have caused a client computer to become unresponsive.
You delete the suspicious files. On reboot, the suspicious files reappear.
You need to ensure that the malicious files are removed from the computer.
Which three actions should you perform in sequence?
(To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.)
Answer:
QUESTION 166
Drag and Drop Question
A company has computers running Windows 7 Enterprise.
User accounts are part of the Users group on the computers.
A user has ar\ application named Dialer that uses a modem to dial in to remote systems.
The application looks for phonebook entries in a folder named C:\Progrom Files (x86)\Dialer\Phonebook\. When the user tries to save files to the folder, a message appears that says” You don’ t have permission to save in this location. Contact the administrator to obtain permission.”
You need to modify the NTFS permissions of the folder so that the user can save files to the folder.
Which two actions should you perform in sequence?
(To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.)
Answer:
QUESTION 167
Drag and Drop Question
A company has computers running Windows 7 Enterprise. The computers meet the hardware requirements for Windows XP Mode. Windows XP Mode is not installed on the computers.
A user wants to install a legacy database application that is known to be incompatible with Windows Vista and Windows 7.
The application is compatible with Windows XP Service Pack 3.
You need to install the application in a way that enables it to run on the company’s computers.
Which three actions should you perform in sequence?
(To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.)
Answer:
QUESTION 168
Drag and Drop Question
A company has computers running Windows 7 Enterprise in an Active Directory Domain Services (AD DS) environment.
A user reports that a computer is experiencing intermittent performance issues.
You need to generate a report that outlines system resources and running processes.
The report must contain suggestions to maximize performance.
Which two actions should you perform in sequence?
(To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.)
Answer:
QUESTION 169
Drag and Drop Question
A company has computers running Windows 7 Enterprise.
All of the company’s portable computers have been configured to use the Balanced power plan with the default plan settings.
The battery power of one user’s portable computer drains much faster than other similar model portable computers.
You need to gather information from the user’s portable computer to ascertain the cause of the battery power drain.
Which two actions should you perform in sequence?
(To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.)
Answer:
QUESTION 170
Drag and Drop Question
You are troubleshooting performance issues on a remote Windows 7 client computer named PC01.
A process on PC01 is consuming a large amount of memory.
You are unable to connect to the computer via the Remote Desktop Connection utility.
You need to establish if the process is running as part of a windows service.
Which two actions should you perform in sequence?
(To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.)
Answer:
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